1. Order processing times.
All orders are processed within 24 hours (excluding weekends and public holidays) of being placed. Please note that processing time may take longer than usual for large quantities.
2. Shipping method and delivery time
- Standard shipping: 1 to 3 working days | 2,99 euros
- Express shipping: 1 to 2 working days | 5,99 Euro
3. Costs
- The shipping costs for your order are calculated and shown at checkout.
- Shipping costs are a flat rate of 2,99 euros for all orders, regardless of weight or destination.
- Restrictions apply to express shipping.
- Shipping is free for all orders over 50,00 euros. For orders under 50 euros, standard shipping costs 2,99 euros.
- Restrictions apply to express shipping.
4. Shipping restrictions
- We do not ship to PO boxes.
- We do not ship internationally.
5. Order tracking
You will receive an email as soon as your order has been shipped.
6. Damaged or lost items
If you receive a damaged item or your order is lost in transit, please contact us. We will work with you to resolve the issue as quickly as possible, including a refund or replacement.
